Now You have to be fast! We can only update your shipping address before the package leaves our facility. Contact us via email at yaypets.co@gmail.com or our contact form as soon as possible.

YES, we ship worldwide! Free shipping and premium shipping options are available, with costs applied for premium shipping at checkout. We also offer discounts and promotions throughout the year, so stay tuned for exclusive deals!

Delivery times vary based on location. US orders typically arrive within 5 to 8 business days, while international deliveries may take 15 to 16 days. You’ll receive detailed shipping information in your confirmation email.

We work with all major carriers and trusted local courier partners.

We use two shipping couriers. To view full tracking updates before USPS receives the package, please visit our tracking page: Track My Order

We want you to love our products, but if you’re not completely satisfied, we’ve got you covered! Simply email us, and will guide you through the return process.