Privacy Policy
SECTION 1 - HOW DO WE HANDLE YOUR INFORMATION?
When you make a purchase from our store, we gather the personal details you provide, including your name, address, and email, as part of the transaction process.
While browsing our store, your computer’s internet protocol (IP) address is automatically collected. This helps us understand your browser and operating system better.
Email marketing (if applicable): With your consent, we may send you emails regarding our store, latest products, and important updates.
Text marketing (if applicable): With your consent, we may send text messages about our store, new arrivals, and updates. These updates may include Checkout Reminders, which are triggered using webhooks.
SECTION 2 - CONSENT
How do you get my consent?
When you share your personal details to complete a transaction, verify your credit card, place an order, arrange delivery, or process a return, we assume your consent to collect and use it solely for that purpose. If we require your information for other uses, such as marketing, we will either request your explicit consent or provide an option to decline.
How can I withdraw my consent?
If you opt-in but later change your mind, you can revoke your consent for us to contact you or continue collecting, using, or sharing your information at any time by reaching out to us at yaypets.co@gmail.com
SECTION 3 - DISCLOSURE
We may share your personal information if legally required or if you breach our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, third-party providers we work with will collect, use, and share your information only as needed to perform the services they offer to us.
However, some third-party service providers, like payment gateways and transaction processors, have their own privacy policies regarding the information we must share for purchase-related transactions.
We recommend reviewing their privacy policies to understand how your personal data is handled by these providers.
Some providers may operate in different jurisdictions than you or us. If you proceed with a transaction involving a third-party service provider, your data may be subject to the laws of the jurisdiction where that provider or its facilities are located.
For example, if you are in Canada and your transaction is processed by a payment gateway in the U.S., your information may be subject to U.S. laws, such as the Patriot Act.
Once you leave our store’s website or are redirected to a third-party site or app, our Privacy Policy and Terms of Service no longer apply.
Links
Clicking on links in our store may take you to external sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Google Analytics: Our store uses Google Analytics to understand visitor activity, including who visits and which pages are viewed.
SECTION 6 - SECURITY
To safeguard your personal information, we take appropriate precautions and adhere to industry best practices to prevent unauthorized loss, misuse, access, disclosure, alteration, or destruction.
If you share your credit card details with us, they are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no online transmission or electronic storage method is completely secure, we comply with PCI-DSS standards and implement additional industry-approved security measures.
SECTION 7 - COOKIES
Below is a list of cookies we use, allowing you to decide whether to opt out.
_session_id – Unique token, session-based: Enables Shopify to store details about your session (such as referrer and landing page).
_shopify_visit – No data stored, persists for 30 minutes from the last visit: Used by our website provider’s internal tracker to record visit counts.
_shopify_uniq – No data stored, expires at midnight (relative to the visitor) the next day: Tracks the number of visits by a single customer.
cart – Unique token, persists for 2 weeks: Saves details about the items in your cart.
_secure_session_id – Unique token, session-based.
_storefront_digest – Unique token, indefinite: If the store is password-protected, this determines if a visitor has access.
PREF – Persists for a short time: Set by Google to track visitors and their location.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least the legal age of majority in your state or province of residence, or that you have reached the age of majority and have given consent for your minor dependents to use this site.
SECTION 9 - MODIFICATION TO THIS PRIVACY POLICY
We reserve the right to update this privacy policy at any time, so please check it regularly. Any changes will take effect immediately upon being posted on the website. If there are significant updates, we will notify you here to keep you informed about the information we collect, how we use it, and when we may share it.
If our store is sold or merged with another company, your information may be transferred to the new owners to continue providing products to you.
INQUIRIES & CONTACT DETAILS
If you wish to access, update, modify, or delete any personal information we hold about you, file a complaint, or request more details, please contact our Privacy Compliance Officer at yaypets.co@gmail.com .